Ferguson Bath, Kitchen & Lighting Gallery
LIGHTING, KITCHEN & BATH GALLERY
Story by Ann Butenas | Sponsored Content
Are you ready to create a space you love to live in? Then it is time to meet the experts at Ferguson Bath, Kitchen, & Lighting Gallery. With a commitment to stellar customer experience, Ferguson checks all the boxes when it comes to service and selection. They offer the latest in products, provide one-on-one consultations, and are renowned for their top-quality world-class products and exclusives. For the best selections in all of your home improvement projects, you can find the solutions at Ferguson.
left to right: Stephanie Cline, Area Showroom Manager, Laura Fornelli, Lee’s Summit Showroom Manager and Madison Carver, Builder Outside Sales
Whether you’re working on a small home improvement project or a complete remodel, Ferguson is the one-stop shop for everything you need to create a beautiful space. There are multiple showrooms in the Kansas City area where you can feel free to browse and ask questions.
“It’s a truly unique shopping experience with beautiful displays that showcase new and innovative products, including appliances, lighting, bathroom fixtures, and hardware,” emphasized Laura Fornelli, Lee’s Summit Showroom Manager. “You can touch and feel the products and picture how they’ll look in your home.”
In addition to the amazing selection of premium products, it is the customer-centric approach that truly sets this company apart.
“We’re so proud of our consultants,” noted Stephanie Cline, Area Showroom Manager. “They’re trained professionals in the home improvement field, and they want to help make every project a success. They stay on top of the latest product trends and innovations and are happy to offer advice on any size project or budget. You can ask them if a certain product is right for a small update or set an appointment for a one-on-one consultation for a complete remodel.”
Cline also indicated the experts at Ferguson use digital tools to keep each client’s project organized from start to finish. Plus, they have a dedicated team that will communicate on a regular basis to ensure they are meeting the client’s expectations every step of the way. What clients will find refreshing about the professionals here is the manner in which they listen to truly understand the client’s needs and wants. The consultants want to fully understand the style and vision each client has for their home in order to offer the best products and solutions.
“When customers tell us ‘it’s like you read my mind,’ then we know we did our job,” reflected Cline.
Ferguson’s roots are as deep as they are wide. In business for 70 years, they have a strong tradition of integrity and value while also evolving to remain on the leading edge of innovation and technology. This is highly evident in the company’s showrooms, as these are the places where homeowners can experience first-hand the latest products and acquire expert guidance in order to successfully navigate any project.
“We’re very active in the local home building and remodeling community, including NARI and KCHBA,” expressed Madison Carver, Builder Outside Sales. “By supporting local organizations, we keep a pulse on the market so we can understand what people want in their homes.”
Fornelli indicated mixed metal finishes are still quite popular. However, the company is also seeing clients choose pastels with an emphasis on green. When it comes to lighting, there has been an upwards trend in matte finishes, natural materials, and unique glass textures.