STARS 2020: Tradition Home Group

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Top Real Estate Team

The level of service the entire real estate team at Tradition Home Group provides is practically legendary. The superior level of service this group provides, coupled with always doing the right thing no matter what, stands as a solid testament to the legacy of complete client satisfaction for which they are known.

Despite the challenges of the unprecedented events that have unfolded across the globe this year, Tradition Home Group, part of Better Homes and Gardens Real Estate and led by co-owners Shannon Stumpenhaus and Nickole Stark, has not wavered from its commitment to excellence, as evidenced in the countless accolades received by their clients. On track for achieving a recording setting goal of $125 million in sales for this year, Tradition Home Group is currently near $68 million and shows no sign of slowing down any time soon.

“Our service does not stop at the closing,” indicated Shannon, who is known for dutifully overseeing every single detail of the transaction in seemingly effortless fashion, making clients feel comfortable and at ease throughout the process.

“We make a commitment and do our best to live up to that commitment,” stated Nickole, whose brilliance when it comes to the art of closing the deal and getting clients exactly what they want helps to balance out the phenomenal strengths of this team.



Client care and agent support

As Director of Operations for the Tradition Home Group team, Abby Kane appreciates how Shannon and Nickole navigate the daily operations of the business while never losing touch with what’s most important to them: their clients.

“Nickole and Shannon pride themselves on offering a concierge real estate experience from beginning to end,” noted Abby. “Moving is stressful and we want to take away as much of that as we possibly can by providing constant communication, knowledge of the market and being a resource even after the transaction closes.” 

In order to allow them to devote as much time as possible to working with their clients, Abby and the rest of the staff supports them behind the scenes.

“I facilitate transactions, ensure the process is smooth from start to finish, answer any questions they may have and come up with creative solutions to overcome any and all obstacles along the way,” she said. “Their clients become clients for life after working with them because their level of care and concern is something everyone is searching for in a service provider. Our success is the result of their passion, integrity and depth of commitment.”



Trust in the guidance

“I love working with Nickole because I have complete trust in her guidance,” indicated Renee, a repeat client of the Tradition Home Group team. “She has sold two houses for us, and helped us purchase two houses as well. When I follow her advice on pricing and décor changes, the house sells quickly and at the right price. She knows the market, knows what people are looking for in a home, and has great instincts all around. And she’ll be straightforward with you about what you need to do to be attractive to buyers.”

A self-described no-nonsense person herself, Renee has enjoyed working with Nickole, as Nickole is known for her tenacity and perseverance when it comes to her savvy negotiating skills.

“Nickole is a great partner for me because she also moves quickly on all fronts. She never stops moving, communicating, and hustling on your behalf,” expressed Renee. “I recommend Nickole to everyone I know, and she has now partnered with my mother, my sister and several of my friends to buy and sell homes. I know when I recommend her, that my people are going to get the best of the best.”



Even “virtually” at the top of their game

Having recently relocated to the metro from Michigan, client Cara, who lived in the area from 2012-2017, knew working with Shannon and the Tradition Home Group team would offer the results she desired.

“Shannon helped sell our home when we left Kansas City, and was actually our neighbor at the time,” expressed Cara. When it was time to come back to the area, Cara immediately turned to Shannon for her assistance.

“She is extremely communicative and responsive,” emphasized Cara. 

Cara and her family worked with Shannon via video walk-throughs to find the right home for them, choosing their new place without ever having set foot in it.

“We only saw our home through video,” noted Cara. “We would not have done this with any other Realtor, as Shannon knew what we liked and knew what to look for. She also has a great eye for    interior design. I honestly don’t think we could have done this without her. Also, she recommends some of the best contractors. She just makes things easier for her clients.”


Bonus Benefits

The common denominator among these clients is the understanding of the team approach put forth by Shannon and Nickole. When you work with them, you get the benefits of working with the entire Tradition Home Group for support. Team members regularly consult with each other on pricing decisions and other recommendations. Plus, clients also get to know the entire team because every team member is on the same page, working with clients as needed to manage the entire transaction from start to close.


FOR MORE INFORMATION

North Office: 8630 N Green Hills Road, Kansas City, Missouri

South Office: 3740 West 106th Street, Leawood, Kansas in Mission Farms

816.581.9000     |     LiveLoveKCHomes.com

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